Refund and Returns Policy

1. General Policy

All sales made through our website are final.
We operate with a No Refund and No Return Policy for both physical and digital products.
By placing an order through our online store, you agree to these terms at the time of purchase.

This policy has been implemented to maintain transparency, protect the integrity of our publication process, and ensure that our limited-edition and faith-based materials are distributed fairly.

2. Physical Books and Products

Once your order has been processed and shipped, it cannot be canceled, returned, or refunded.
Please ensure that you review all product details, descriptions, and pricing before confirming your order.

In rare situations where you receive a damaged, defective, or incorrect product, you must notify us within three (3) days of delivery by sending a detailed email to our support team.
Your email should include:

  • Your full name and order number

  • A clear description of the issue

  • Photographs showing the damage or incorrect item

We will review your request and, if approved, may provide a replacement copy of the same product at no additional cost.
Replacements are subject to product availability.

3. Digital Products (eBooks, Downloads, PDFs)

All digital products purchased from our website are non-refundable and non-exchangeable.
Once the payment has been made and access to the product has been granted, the transaction is considered complete.
This policy helps prevent unauthorized sharing, duplication, and misuse of our digital materials.

4. Cancellations

Orders cannot be canceled once payment is completed.
If you have placed an order by mistake, please contact us immediately within 1 hour of the transaction.
We will do our best to assist, but cancellation cannot be guaranteed once processing has begun.

5. Delivery Issues

If your order has not arrived within the estimated delivery period, please reach out to us at [your email address] with your order ID.
We will verify the shipping details and assist you in tracking the parcel.

6. Contact Information

If you have any questions or concerns about this Refund and Returns Policy, please contact our support team:

📧 Email: Viduthalaiarputharpublications@gmail.com
📞 Phone: +91 9342170702
🏢 Address: No 5/298, Thiruvalluvar street,Periyankuppam Village, Alankuppam Post,Ambur Taluk, Tirupattur District
                       Tamil Nadu, Pin code : 635814

7. Agreement

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund and Returns Policy.